Support

Help with Longview and Habit Tracker. If something here does not answer your question, write to us. A person reads every message.

Contact

Email hello@hibiworks.com for questions, bug reports, feature ideas, or anything about your data. Tell us which app you are using and, if it is a bug, what you did just before it happened.

Delete your account and data

Accounts are optional in both apps. You only have one if you signed in to sync between devices.

If you have an account

Email hello@hibiworks.com with the subject Delete my account, from the email address you signed in with, and say which app it is for. We delete the account and every piece of synced data stored with it: for Longview your accounts, rules, properties, loans, snapshots and settings; for Habit Tracker your habits, progress, reminders and any saved coach insights. We confirm by email once it is done, within 30 days of your request.

If you write from a different address we will first check that the account is yours before deleting anything.

Data on your phone

Both apps keep your data on your device as well. Deleting the app removes it. In Longview, Settings → Reset to sample data clears it without uninstalling. In Habit Tracker you can delete individual habits from Manage.

Longview

Do I need an account?

No. Longview works fully without one. Signing in only adds sync, so the same plan shows up on another device.

I did not get my sign-in code

Check your spam folder, wait a minute, and request a new code. If it still does not arrive, email us.

Habit Tracker

Do I need an account?

No. Habits, streaks and reminders all work offline. Signing in adds sync and the coach insights.

My reminders do not show up

Reminders are scheduled on your phone, so they need notification permission. Check that notifications are allowed for Habit Tracker in your phone's settings.

Privacy

What each app stores, where, and who else handles it: Privacy policy.